Job Description

Position: Business Analyst

Location: 100% Remote

Duration: 6 months Contract to Hire

On W2 Contract only.

Key Responsibilities:

• Analyze and organize requirements into stories under epics, generate acceptance criteria, lead refinement sessions, and work with Product Owners on prioritization.

• Work with external teams on timelines and raise risks appropriately.

• Work with internal and external project stakeholders and team to refine the priorities within the product backlog.

• Record meeting minutes and key decisions and distribute them to the team for subsequent review with the customer.

• Maintain continuous communication with the customer, project SMEs, and key stakeholders to collect and document business requirements in support of their vision.

• Contribute to project documentation.

• Design and develop future-state business processes and workflows by leveraging industry-standard modeling tools

• Review test scenarios and work with team to include any missed impact points.

• Understand project delivery mechanisms and ensure owned stories/epics are tracked to closure.

• Track customer requirements from inception through delivery.

• Assist with user acceptance testing (UAT).

• Be comfortable with technical details to be able to create technical stories and enablers.

• Analyze data to understand business problems and opportunities.

• Identify and evaluate potential risks and impacts of proposed solutions.

• Provide ongoing support and maintenance for implemented solutions.

• Collaborate with the development team to prioritize and resolve production support issues.

• Assist the product owner and development team to achieve customer satisfaction

Required Experience:

• 5+ years of relevant experience

• Possess knowledge of Agile methodology (such as Scrum) and/or Scaled Agile Framework (SAFe).

• Demonstrate exceptional analytical and conceptual thinking skills, as well as proficiency in documentation.

• Exhibit strong verbal and written communication skills, attention to detail, and the ability to follow up in a timely manner.

• Have experience creating detailed reports and presenting information to both technical and non-technical audiences.

• Possess expertise in using JIRA and Confluence for managing requirements.

• Experience in modelling tools like Visio, Mural and Lucidchart etc.

• Excellent communication skills and ability to work collaboratively in a team environment.

• Strong problem-solving skills and a proactive approach to identifying and addressing issues.

• Ability to work effectively in a fast-paced, agile environment and deadline-driven environment.

• Ensure customer satisfaction through follow-up, client responsiveness, and thorough communication.

• Must be able to obtain and maintain a Public Trust clearance.

• Must have lived in the United States 3 out of the past 5 years.

Preferred Experience:

• Experience in healthcare IT and understanding of regulatory requirements such as HIPAA.

• Experience and/or knowledge of CMS programs, processes, and standards.

Education & Certifications:

• Bachelor's degree

• SAFe Agile Certification

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