Job Description

Position Summary

This full-time position is responsible for delivering exceptional service while strictly adhering to all safety protocols onboard the aircraft. The Cabin Attendant will manage the overall operation of the aircraft’s cabin services, ensuring a seamless, efficient, and legendary experience for all Clay Lacy clientele. The role also involves maintaining the aircraft's inventory and ensuring the cabin is prepared and stocked according to owner’s preferences.

Duties and Responsibilities
• Ensure strict compliance with all safety regulations and protocols while providing exceptional service to passengers.
• Learn and maintain detailed knowledge of the owner's food preferences, needs, allergies, and other personalized requests.
• Regularly update passenger profiles and maintain accurate aircraft inventory records.
• Organize and maintain owner lockers, cages, and office spaces, ensuring all aircraft bedding, cabin supplies, and equipment are accounted for and well-maintained.
• Conduct routine inventory checks to ensure quality, consistency, and readiness of all cabin supplies.
• Prepare the aircraft with necessary amenities, catering, and special requests, ensuring the cabin is spotless and all items are current and in place before each flight.
• Source. shop for and stock the aircraft with the owner’s requests and preferred items, rotating supplies and replacing items as needed.
• Proactively identify and address any issues related to aircraft’s cabin wear and tear, coordinating with the Pilot in Command (PIC) or appropriate department.
• Safely offload and on-load aircraft items during regular maintenance events or as required.
• Set up the aircraft for showings to potential charter clients, ensuring it meets the highest standards.
• Maintain a flexible schedule to accommodate the owner’s schedule, adjusting to changes in flight schedules as necessary.
• Maintain continuous communication with In-Flight Services management to ensure smooth operations and support.
• Perform other duties as assigned or requested.

Travel Expectations
• Travel will occur with prolonged overnight stays in domestic and international locations.

Competencies and Skills
• Create strong customer relations and deliver customer-centric solutions.
• Take on new opportunities and challenges with a sense of urgency and enthusiasm.
• Work collaboratively with others to meet shared objectives.
• Communicate a clear understanding of the needs of varied audiences and modes.
• Gain the trust and confidence of others through honesty, integrity, and authenticity.
• Make good and timely decisions that keep the organization moving forward.
• Hold self and others accountable to commitments.
• Be results-driven, consistently achieving objectives.
• Use feedback and reflection to gain self-awareness of strengths and weaknesses.

Essential Job Functions
• Able to comply with all safety requirements necessary to perform the job safely.
• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standards.
• Provide excellent customer service to both internal and external clients at all times.
• Complete Clay Lacy Aviation and other job-related training
• Ability to make decisions with multiple objectives and implement them in a safe, efficient manner.
• Follow oral and written directions; plan and complete assigned duties on a regular schedule; and maintain good working relationships with others.
• Schedules are subject to change. Employees must be available to work flexible hours as changes occur.
• Ability to work without direct management supervision.
• Must be comfortable with working day, night and in all weather conditions.
• Standing and walking for extended periods of time
• Must be able to reason, analyze, and solve problems.
• Always work safely and effectively.
• Must be able to prioritize and multitask in a distracting environment.

Preferred Qualifications
• 2+ years Part 91 and/or Part 135 large cabin private/corporate jet experience.
• Must reside within a 2-hour drivable commute range from where the aircraft is based. This is not a "commutable" position.
• Must have a valid driver’s license.
• Must have and maintain a valid Food Handler Certification.
• Valid passport.
• Emergency training – certificate from approved training facility completed within the past 12 months to include CPR/First Aid.
• Pre-employment background drug screening.
• CLA Indoctrination training.
• Must be available to work flexible hours, weekends, and holidays
• Must be available to be “on-call” unless on a scheduled day off.

Disclaimer Statement
Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. This job description may not cover or contain a comprehensive listing of all assigned activities, duties, or responsibilities, and may be amended at any time. Employees may be required to perform other job-related assignments as requested.

Americans with Disabilities Act (ADA) Statement
In compliance with the Americans with Disabilities Act (ADA), Clay Lacy Aviation provides reasonable accommodation when requested by qualified individuals with disabilities unless such accommodation would cause an undue hardship. We encourage both prospective and current employees to discuss potential accommodation with a representative of the Office of Human Resources.

Equal Employment Opportunity (EEO) Statements
Clay Lacy Aviation provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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