Claims Adjuster II Job at Mendota Insurance Company, Remote

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  • Mendota Insurance Company
  • Remote

Job Description

Minimum Qualifications:  

  • Education: Bachelor Degree or equivalent experience 
  • License Required: Obtain state insurance adjuster licenses 
  • Experience: 2 years of prior claim adjusting experience

KSA's (knowledge, skills, abilities): 

  • Effective verbal and written communication skills 
  • Comprehensive knowledge of automobile insurance including claims handling procedures and operations 
  • Experience taking recorded statements related to auto accidents and making liability decisions 
  • Experience recognizing and properly handling complex coverage issues 
  • Experience managing adjuster daily activities such as diary and telephone 
  • Experience negotiating auto accident settlements and making proper payments 
  • Competency in Microsoft Office and other computer applications 

Position Requirements:  

General Summary: Investigate, evaluate, negotiate and resolve automobile claims in multiple states. 

  • Integrity and pride of work necessary for a successful work at home environment 
  • Handle low to moderately complex cases 
  • Obtain facts to evaluate coverage, liability, mechanics and causation/damages 
  • Take focused and thorough recorded statements from appropriate parties 
  • Identify subrogation and salvage opportunities and complete required referral timely 
  • Provide timely contact with all required parties 
  • Provide excellent customer service including keeping appropriate parties updated throughout the claims adjustment process 
  • Coordinate potential fraud investigations with SIU 
  • Comply with state specific regulations and state fair claim practices requirements 
  • Maintain quality claim files in accordance with appropriate best practices and claim handling file expectations 
  • Participate in individual and department training as needed 
  • Work effectively with team members and other departments 
  • Perform other duties as required 

Job Tags

Remote job, Full time, Work from home,

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