Job Description

Role: Citrix Cloud Engineer

Work location: Miami, FL

Job Description: Roles & Responsibilities

• Serve as subject matter expert (SME) for various technical aspects of Citrix, including Azure VDI, Citrix DaaS, Analytics, Machine Creation Service, Citrix Virtual Apps, Citrix Virtual Desktops, Hosted Desktops, Citrix & FS Logix Profile Management, Workspace Environment Management, Citrix Policies, NetScaler Gateway, Citrix ADM, Storefront, Multi-site aggregations & vSphere.
• Implement, Manage, and support Citrix Virtual Apps & Desktop, Citrix Cloud, Azure VDI, Citrix Hypervisor, Citrix NetScaler (ADC), ADM and Citrix WEM environments.
• Work side-by-side with the rest of the Citrix team as needed to perform routine maintenance of the Citrix system, including end-user support, create & maintain the golden images, working with Advanced Group Policy Management, and setup/configuration and debugging of the various components of the Citrix Sites.
• Provide technical support and assistance to Systems/Applications Analysts, Systems Engineers, and other technical staff/application teams.
• Ability to resolve Tier II and III escalated Citrix issues that include printing, profile management, redirections, and application troubleshooting.
• Participate in documenting, communicating, and enforcing policies for securing and standardizing systems, infrastructure, and software as necessary.
• Able to demonstrate a high degree of flexibility, including flexibility in working hours to support customers across multiple time zones.
• Ensure configuration and change management processes, procedures, and controls are implemented and adhered to.
• Authoring the documentation for updating infrastructure, support, and procedures.
• Knowledge of hypervisor VMware 6.5/6.7 and newer versions.
• Interface with the Architect and Engineering team to develop and maintain all technical schematics, Functional & Design Specifications, Installation Qualifications, and test plans.
• Ability to write Windows PowerShell / VB script and able to automate routine admin tasks.
• Monitoring and metrics gathering for end user logon/logon experience in Citrix environments.
• Completion of assigned ad-hoc projects and tasks.
• Knowledge in one of the Enterprise Patch Management applications

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

• Dice Id: 10217521
• Position Id: 8487271

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