Job Description

Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Claim Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. Salary Range $79,400.00 - $130,900.00 Target Openings 1 What Is the Opportunity? This position is responsible for the direct handling of Inland Marine, Agribusiness, Property, Oil and Gas, Boat and Yacht, and Ocean Marine salvage files at all levels of complexity and value. This position may additionally support other Lines of Business. This includes coordinating the sale of salvage assets by adhering to state title laws/regulations and completing periodic analyses and presentations of salvage data. Also, this position is the technical lead and subject matter expert on all things salvage. Consults on salvage files as well as designs and implements training across salvage. Develops and updates salvage systems and reports. What Will You Do? Handles all types of Inland Marine, Agribusiness, mainstream Property, Oil and Gas, Boat and Yacht, and Ocean Marine salvage. May additionally support other Lines of Business. This includes freight, a variety of heavy and mobile equipment (i.e. cranes, trailers, construction and agricultural equipment), and other types of property such as fine art and collectibles at every complexity and severity level. Coordinates and facilitates all aspects of the salvage process in an efficient and effective manner including sales, all in compliance with internal controls/standards and applicable state/federal law. Analyzes and evaluates salvage workflow processes including reporting and reconciliation. Designs and implements new/enhanced workflow processes, vendor products and services to maximize salvage returns. Analyzes and evaluates salvage results by Line of Business to identify areas requiring significant improvement opportunities. This may involve manipulating raw data sets into information fit for analysis. Presents analysis and recommendations to claim leadership and business partners including recommendations on overall effectiveness and future utilization. Develops salvage best practices for Inland Marine, Agribusiness, Property, Oil and Gas, Boat and Yacht, and Ocean Marine. Serves as resource/mentor to all salvage personnel in the property line which would include onboarding new employees and training existing employees on changes/improvements in new workflow processes. In order to perform the essential job functions of this position, acquisition and maintenance of Insurance License(s) may be required to comply with state and Travelers requirements. Generally, license(s) are required to be obtained within three months of starting the job. Perform other duties as assigned. What Will Our Ideal Candidate Have? Background in Property/Inland Marine claims and salvage - Preferred. Customer Service experience - Preferred. Interpersonal and customer service skills - Advanced Organizational and time management skills - Advanced Ability to work independently - Advanced Judgment, analytical and decision making skills - Advanced Negotiation skills - Advanced Written, verbal and interpersonal communication skills including the ability to convey and receive information effectively - Advanced Investigative skills - Advanced Ability to analyze and determine coverage - Advanced Analyze, and evaluate damages - Advanced Resolve claims within settlement authority - Advanced Strong project management and presentation skills Strong working knowledge of PowerPoint and Excel/pivot tables What is a Must Have? High School Degree or GED required. A minimum of 3 years of Personal Insurance or Business Insurance Property claim handling experience required. What Is in It for You? Health Insurance : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We believe that we can deliver the very best products and services when our workforce reflects the diverse customers and communities we serve. We are committed to recruiting, retaining and developing the diverse talent of all of our employees and fostering an inclusive workplace, where we celebrate differences, promote belonging, and work together to deliver extraordinary results. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email ([email protected]) so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit .

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