Customer Service Representative Job at Papillon Airways, Boulder City, NV

TEVPMmc0eUlkajdkeGZLbUVBSUIxT0ZLTHc9PQ==
  • Papillon Airways
  • Boulder City, NV

Job Description

Job Duties

The duties of the Customer Service Representative are as follows: Greeting passengers on arrival at the airport, Answering any questions passengers might have about their tour (flight), Checking in bookings and issuing boarding passes, Keeping passengers updated on any changes to flight(tour) information, Directing passengers to the correct gate for their flight, Weighing and checking in luggage, Responding in a calm and professional manner to customer complaints, Auditing Flight manifests for accuracy, Following security procedures, Must be able to independently manage customer service resolutions. . Must also have previous experience with customer service resolutions regarding refunds, changes in flight information, flight rescheduling, and be able to work directly with the accounting department. Must speak fluent English, other languages is a plus.

Education

High School Diploma or GED. Valid unexpired driver's license or State ID.

Technical Skills

Must have previous experience utilizing Alpro and 135ACM systems, and 3CX phone systems. Must also have basic cash/credit card handling skills.

Other

Minimum of 18 years of age. Must be able to lift up to 50lbs and stand for prolonged periods of time. Must be available to work Mondays, Tuesdays, Wednesdays, Thursdays, Fridays, Saturdays, and Sundays and for various shifts including early morning to late evening shifts. Hours of availability must be from 5am to 9pm daily

Job Tags

Full time, Weekend work, Sunday, Saturday, Afternoon shift, Monday to Friday,

Similar Jobs

Brown Harris Stevens Residential Management, LLC

Residential Building Handyman - Union Job at Brown Harris Stevens Residential Management, LLC

 ...Prominent NYC Property Management firm, is seeking dedicated and professional handyman for union luxury building. The ideal candidate will be responsible general maintenance, orderliness, and cleanliness to ensure all building facilities and equipment are in compliance... 

ATC New York City

Forklift Operator Job at ATC New York City

ExperienceCandidates should possess the following skills:* 3+ years experience driving a forklift and Electric Pallet Jack single pallet.* Bilingual (English/Spanish / Chinese) preferred. * Strong knowledge of working in a Warehouse environment Dry and Cold.*...

Fresenius Medical Care North America

Registered Dietitian Job at Fresenius Medical Care North America

**About this role:** As a Dietitian with Fresenius Medical Care, you will be a valuable member of the interdisciplinary team and a part...  ...licensure regulations where applicable.**EDUCATION:**+ Registered Dietitian as per Commission on Dietetic Registration.+ Board... 

Mountain Home Auto Ranch

Automotive Technician Job at Mountain Home Auto Ranch

 ..., Hiking, and close to one of the only places in the USA that it's legal to BASE JUMP!. We are willing to offer a attractive relocation package for qualified candidates. 5 Day Work Week, PTO, Health, Vision, Dental, and a 401k with employer match. The facility is one of... 

PenFed Credit Union

SVP, Chief Marketing Officer Job at PenFed Credit Union

OverviewPenFed is hiring an SVP, Chief Marketing Officer to work onsite at our Tysons, Virginia location. The primary responsibility of this role is to drive PenFed's growth by leading an integrated, data-driven, and digitally enabled marketing organization.SVP, Chief...