Customer Service Representative Job at Vitality Staffing, Secaucus, NJ

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  • Vitality Staffing
  • Secaucus, NJ

Job Description

Hiring Now a Customer Service Rep in Secaucus
  • Recording customer interactions : Recording details of customer contacts and actions taken 
  • Referencing customers : Referring customers to supervisors or more experienced employees 
  • Participating in meetings : Attending meetings with the customer service team to discuss new communication tactics 
  • Maintaining product knowledge : Keeping up with company products or services to best assist customers 
  • Providing product and service information : Sharing details about products and services 
  • Processing orders and payments : Taking orders, calculating charges, and processing payments 
  • Managing customer accounts : Reviewing customer accounts and making changes 
  • Handling returns and complaints : Addressing and resolving customer complaints or concerns 
Apply in person at 125 48th St Union City 

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