Customer Service Representative - Entry Level - Immediate Hire Job at New Catalyst, Louisville, KY

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  • New Catalyst
  • Louisville, KY

Job Description

Are you passionate about making a difference and eager to gain hands-on experience in nonprofit outreach and community engagement ? We’re hiring Customer Service Representatives to help bring nonprofit campaigns to life through face-to-face interactions, community events, and grassroots outreach .

This isn’t a call center job. No cold calls. No scripts. Just authentic conversations that inspire change and uplift communities .

💡 About Us

We partner with leading 501(c)(3) nonprofits, advocacy organizations, and socially responsible brands to raise awareness, inspire action, and build donor support. Through live events and in-person outreach , we create authentic human connections that drive real-world impact.

🎯 What You’ll Do

As a Customer Service Representative, you’ll be the front-line voice of the campaigns you support, helping nonprofit partners connect with the public in meaningful ways.

Key Responsibilities:

  • Represent nonprofit organizations at live events, fundraisers, and community outreach programs

  • Engage the public in a friendly, professional, and authentic manner

  • Share powerful messages about social causes, nonprofit missions, and community needs

  • Educate individuals on each nonprofit’s goals, impact, and ways to get involved

  • Build relationships that foster long-term donor engagement and support

  • Collaborate with your outreach team to ensure successful campaign execution

  • Uphold our company values of integrity, compassion, and professionalism

✅ Who You Are

No prior customer service or outreach experience? No problem! We provide paid training and mentorship . You’re a great fit if you:

  • Have strong communication and interpersonal skills

  • Are enthusiastic, outgoing , and enjoy meeting new people

  • Are passionate about nonprofits, advocacy, or social change

  • Thrive in fast-paced, interactive environments

  • Are a team player who’s reliable, coachable, and eager to grow

  • Are 18+ and legally authorized to work in the U.S.

🎁 What We Offer

We believe your work should feel meaningful—and lead to long-term growth :

  • 💰 Paid training in campaign messaging, donor relations, and grassroots outreach

  • 🚀 Career advancement into leadership and nonprofit campaign management

  • 🌍 Opportunities to travel and represent causes at major community events

  • 🤝 A collaborative, inclusive team culture that celebrates your contributions

  • 💼 Work that makes a real impact in communities across the country

  • 📚 Valuable skills in nonprofit marketing, fundraising, and public engagement

🌈 Start Your Purpose-Driven Career Today

Whether you’re launching your career, pivoting into a more meaningful field , or looking for a team that values impact over profit , this is your opportunity to grow while doing good .

Job Tags

Full time,

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