Customs Brokerage Agent Job at Expeditors, Brisbane, CA

SzBxMWdvcUFlRFRUenZhaEZBZ0YwK0pQS3c9PQ==
  • Expeditors
  • Brisbane, CA

Job Description



“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

We take care of our employees, and they take care of our customers!

Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over.  We love to promote from within  - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

Job Description



Scope of Position:  

Ensure the proper and timely movement and clearance of freight, while providing exceptional customer service within the Customs Brokerage department. 

Key Responsibilities:

  • Ensure smooth and timely shipment process flow
  • Ensure accurate and timely data entry into our operational system based on defined metrics
  • Track and trace shipments
  • Provide proactive and clear communication to internal and external customers
  • Ensure accurate and timely client billing, including dispute resolution
  • Understand customer expectation to ensure all the elements of the SOP and KPI’s are met
  • Ensure compliance to company policies and external regulations
  • Complete cross training in order to support team coverage 
  • Professionally represent Expeditors to our customers, service providers, and government agencies

Expectations:

  • Continually identify areas to improve efficiency
  • Embrace and adopt technology to optimize their ability to complete their work
  • Achieve standard of 52 hours training per year, including all mandatory trainings
  • Drive and develop customer relationship in order to exceed their expectations
  • Have a sense of urgency, be willing to help by offering solutions

***MUST BE LOCAL***

Qualifications

  • Have knowledge and/or prior experience of industry specific

    qualifications

  • Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results 
  • Pro-active, strong organizational skills 
  • Good computer skills (Excel, Word, PowerPoint) 

Additional Information



Expeditors offers excellent benefits

  • Paid Vacation, Holiday, Sick Time
  • Health Plan: Medical, Prescription Drug, Dental and Vision
  • Life and Long-Term Disability Insurance
  • 401(k) Retirement Savings Plan (US only)
  • Employee Stock Purchase Plan
  • Training and Personnel Development Program
  • Expected compensation $22.00 to $33.00 per hour. 

All your information will be kept confidential according to EEO guidelines.

Job Tags

Hourly pay, Holiday work, Full time, Local area,

Similar Jobs

Peace Global Logistics

CDL Driver Job at Peace Global Logistics

 ...CDL-A drivers. Details: With at least two years of experience and a safe and clean record to pull the container to and from the port. The candidates should have a TWIC card to be able to get to the port. Competitive salary along with the bonuses offered.... 

Jackson Furniture Ind.

1st Shift - Manufacturing Associate Job at Jackson Furniture Ind.

 ...Additional Requirements: Previous fast paced manufacturing experience strongly preferred Ability to usepower tools (such as staple guns) to assemble parts Must perform job with safety as top priority Ability to show up to work on-time, every day, and take... 

Disney Store

Asset Protection Agent (Part-time) Job at Disney Store

 ...Job Summary: At Disney, we are storytellers. We make the impossible, possible. The Walt Disney Company is a world-class entertainment and technological leader. Walts passion was to continuously envision new ways to move audiences around the worlda passion that... 

Tech Tammina LLC

Regulatory Affairs Professional Job at Tech Tammina LLC

 ...Position : Regulatory Affairs Professional Industry : Manufacturing Location : Oakville, ON Requirements: Strong working knowledge and experience of Health Canada's Food & Drugs Act, Medical Devices Regulations & associated guidance documents... 

Yale University

Postdoctoral Associate and Lecturer, Philosophy of Physics, Philosophy of Mathematics, and Logic Job at Yale University

 ...Advancing inclusive excellence in the higher education workforce JOB SEEKER LOGIN HERCONNECT...  ...University Stony Brook, New York Research Assistant - Part-Time Temporary St....  ...organization. Sitemap Privacy Policy In your application, please refer...