Job Description

Full job description

Strengthening Ties Empowering Parents (STEPS) Family Advocate

East Pasco County Area

Join our team at FSS and enjoy comprehensive benefits including but not limited to:

• Tuition Reimbursement
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Well-Being Program
• Paid Time Off (PTO)
• Bereavement Leave
• 12 Paid Holidays
• Flexible Spending Account (FSA)
• Employee Assistance Program (EAP)
• Short & Long-Term Disability Coverage
• Employee Discounts
• 401k Plan with 3% Employer Contribution

The mission of Family Support Services is to be the leader in providing safety, stability, and quality of life for all children by working with the community to strengthen the family unit.

Job Summary:

The STEPS Family Advocate will provide crisis intervention and help stabilize the crisis, which will prevent the removal of child(ren) from the home. This position will conduct face-to-face contact with the family each week in East Pasco County and will do follow-up after the services are in place with the family. This position is a direct service personnel.

Essential Duties:

• Conducts interviews with the families to identify strengths, needs, and general household information.
• Links at-risk families with services and assists in obtaining referrals.
• Conducts in-home services; parenting, behavior modification, conflict resolution, crisis intervention, transportation, money management, life skills, case management, and education on community resources.
• Provides regular contact with families by performing home visits in East Pasco County.
• Documents all case activity, demographic information, and contact with client.
• Maintains a case file on each family with required documents and submits case files to supervisor for review within required timeframe.
• Ensures progress is made in service provision and closes cases in a timely manner.
• Other Duties As needed

Minimum Qualifications:

Education: Bachelors degree from an accredited college or university in a human services or related field required.

Experience: One year of experience with at-risk children and families preferred.

Licensure, Certification, and/or Registration: Valid drivers license.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Ability to:

• Represent self and the organization in a professional manner
• Work independently with little direct supervision
• Assess a situation and make appropriate recommendations/decisions
• Research, organize and analyze data
• Solve problems and to think through critical, time sensitive issues
• Establish and maintain relationships
• Work collaboratively with staff at all levels in the organization
• Follow through on commitments, projects and responsibilities
• Work a hybrid schedule including in-office days in the Trinity office and home visitis in the East Pasco County Area.

Skills:

• Strong Written and Verbal Communication
• Strong follow-up and follow through
• Strong organizational and time management
• Proficiency in Excel and Microsoft Word

Other Requirements:

• Clear a Level II background screening
• Clear a reference check
• Clear a local background check from the County in which you reside
• Clear a substance abuse screen
• Provide a copy of all degrees prior to your first day of employment
• Clear a Motor Vehicles Records check and must be insurable under the companys automobile policy.
• Provide copy of automobile insurance.
• Provide proof of, and maintain a minimum personal auto liability insurance level $100,000/$300,000 if deemed to be a driving risk.
• Clear an E-Verify check to substantiate that the successful candidate meets the Department of Homeland Security authorization requirements to work in the United States (for more information visit

FSS is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. FSS is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you require a reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Human Resources at [email protected].

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