Job Description

Service Engineers don’t just fix things. Not at Tetra Pak. As a Service Engineer with us, you’ll foster trusting and authentic relationships with customers. You’ll think for yourself. And you’ll be proactive — confident you have the support of a world-leading food processing and packaging company.  

Why is it this way? Because it matters to us that you can be at your best. That's what makes us a world leading food processing and packaging solutions company, meeting the needs of billions in more than 160 countries.

Join us and make an impact to be proud of - for food, people, and the planet.

Field Service Engineers/Technicians

Our Services Organization is growing at a high pace, that’s why we are looking for enthusiastic and customer-oriented Service Engineers/Technicians  to join our team in the United States. 

As a Service Engineer/Technician, you will be a part of a professional and dedicated team responsible for delivering technical products and support to our customers by providing preventive maintenance and technical services. 

You will act as an ambassador for Tetra Pak and help maintain the company’s reputation for commitment and service worldwide. That’s why we consider this role to be of great importance. 

In this position, you will be travelling extensively across the US, and occasionally abroad.   

What you will do

As a Field Service Engineer/Technician, you will:

• Provide installation, commissioning, and preventive maintenance services on Tetra Pak Equipment as well as to drive continuous improvement at the customer's plant.  
• Execute hands-on preventative and corrective maintenance activities to maximize system performance. 
• Perform troubleshooting and fault-finding services on site and remotely. 
• Liaison with customers to establish and maintain a continuous positive relationship as well as follow-up with customers' concerns and problems.  
• Conduct production supervision and training of customer personnel on Tetra Pak equipment.  
• Execute all work in accordance with Tetra Pak standards and requirements regarding product quality and food safety.

We believe you have

• Technical or engineering background and relevant technical experience for at least 2 years, including mechanical and basic electrical experience. 
• Strong mechanical experience will be an advantage which would include processing and packaging knowledge. 
• Experience in the food industry is seen as beneficial. 
• Experience with Tetra Pak equipment will be an advantage.  
• Ideally some understanding of automation systems.
• A good command of English (written and oral) skills is required.  
• Willingness to travel extensively.  
• An attitude to represent Tetra Pak at our customers, such as:  
  • Be service-oriented, putting the customer at first place. 
  • Team player with high commitment, but with the ability to act decisively if/when needed. 
  • Developed problem-solving skills, with an ability to apply structure and priority to duties.  
  • Persistent and efficient with a logical/structured way to solve issues. 

Pay Equity

Tetra Pak provides the following compensation range that in good faith believes it might pay and/or offer for this position. The range displayed reflects the minimum and maximum target for new hire salaries for the position across all US locations.
Ranges are determined by role, level and location. Within the range, individual pay is defined by work location and additional factors, including job-related skills, experience, and relevant education or training. 
This compensation range is based on a full-time schedule. The estimate displayed is just one component of Tetra Pak's total compensation package for employees. Other rewards include overtime, annual performance bonus, competitive benefits, and work-related allowances. 

• Annual Base Salary Range (ABS): $44,785.00 – 70,376.28
• Short-term Incentive/Bonus (Variable Pay): Eligible to performance incentive of 10% of ABS.
• Benefits: 401k company match, paid time off, paid holidays, Health, dental, vision, life and disability insurance, Paid parental leave, company credit card, Tetra Pak gear and toolbox and much more!

We Offer You

• Culture that pioneers a spirit of innovation where our engineering experts drive visible results.  
• Variety of exciting challenges with ample opportunities for development and training in a truly global landscape. 
• Equal opportunity employment experience that values diversity and inclusion. 
• Market competitive compensation and benefits with flexible working arrangements. 

Apply Now

If you are inspired to be part of our promise to protect what’s good; for food, people, and the planet, apply through our careers page at . 

If you have any questions about your application, please contact  Jatwana Calhoun Brown .

Diversity, equity, and inclusion is an everyday part of how we work. We give people a place to belong and support to thrive, an environment where everyone can be comfortable being themselves and has equal opportunities to grow and succeed. We embrace difference, celebrate people for who they are, and for the diversity they bring that helps us better understand and connect with our customers and communities worldwide.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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