Job Description

Job Summary: Hotel Shuttle Driver As a Hotel Shuttle Driver, you'll be the friendly face that warmly welcomes guests upon their arrival, ensuring their first impression is both positive and memorable. You'll be responsible for safely transporting hotel guests to and from the airport, train station, local attractions, and other designated destinations. In this role, your exceptional customer service skills will shine as you provide information about the hotel and its amenities, offer recommendations for local activities and dining options, and assist guests with their luggage. Key Responsibilities: • Greet and welcome guests in a professional and friendly manner. • Safely operate the hotel shuttle vehicle, adhering to all traffic laws and regulations. • Assist guests with their luggage, ensuring their comfort and convenience. • Provide information about hotel services, facilities, and nearby attractions. • Maintain the cleanliness and presentation of the shuttle vehicle. • Report any vehicle maintenance needs promptly to the appropriate personnel. • Monitor flight train schedules and ensure timely transportation for guests. Qualifications: • Valid driver's license with a clean driving record. • Excellent communication and interpersonal skills. • Knowledge of the local area and attractions. • Ability to work flexible hours, including evenings, weekends, and holidays. • Customer-focused mindset with a positive attitude. By embodying the role of a Hotel Shuttle Driver, you'll play a crucial part in enhancing the overall guest experience, ensuring their stay is both enjoyable and memorable. Responsibilities: Here are some key responsibilities for a Shuttle Driver: • Safe Transportation: Operate the shuttle vehicle in a safe and responsible manner, adhering to all traffic laws and regulations. • Passenger Assistance: Assist passengers with boarding and alighting from the vehicle, including handling luggage and other personal belongings. • Customer Service: Provide exceptional customer service by greeting passengers, answering questions, and offering information about the shuttle schedule and routes. • Route Management: Follow designated routes and schedules to ensure timely transportation of passengers to their destinations. • Vehicle Maintenance: Perform routine checks on the shuttle vehicle, including monitoring fuel levels, tire pressure, and fluid levels, and report any maintenance needs promptly. • Cleanliness: Maintain the cleanliness and presentation of the shuttle vehicle, both inside and out. • Record Keeping: Keep accurate records of passenger numbers, mileage, and any incidents or delays during the shift. • Communication: Maintain clear and effective communication with dispatchers, hotel staff, and passengers to coordinate transportation services efficiently. • Emergency Response: Be prepared to handle emergency situations, such as vehicle breakdowns or medical emergencies, by following established procedures and protocols. • Compliance: Ensure compliance with all company policies and procedures, as well as local, state, and federal regulations related to transportation services. A Shuttle Driver plays a critical role in ensuring passengers have a safe, comfortable, and pleasant transportation experience. Qualifications: Hotel Shuttle Driver Qualifications To excel as a Hotel Shuttle Driver, you should meet the following qualifications: • Valid Driver's License: Must possess a valid driver's license with a clean driving record. • Age Requirement: Typically, candidates should be at least 21 years old, although this may vary based on local regulations. • Experience: Previous experience as a shuttle driver, chauffeur, or in a similar driving role is preferred. • Customer Service Skills: Strong communication and interpersonal skills to provide exceptional service to hotel guests. • Knowledge of Local Area: Familiarity with local roads, attractions, and key destinations to provide accurate information and efficient transportation. • Physical Fitness: Ability to assist guests with their luggage and handle any physical demands of the job. • Safety Awareness: A thorough understanding of traffic laws and safety regulations to ensure the safe transportation of passengers. • Flexibility: Willingness to work flexible hours, including evenings, weekends, and holidays, to accommodate the needs of guests. • Professional Appearance: Maintain a neat and professional appearance to represent the hotel's image positively. • Dependability: Punctuality and reliability are essential to ensure guests receive timely transportation services. • Problem-Solving Skills: Ability to handle unexpected situations, such as traffic delays or vehicle issues, with a calm and professional demeanor. By meeting these qualifications, you'll be well-prepared to provide a safe, comfortable, and enjoyable transportation experience for hotel guests. About Company: Our Compensation Philosophy We understand that living is not getting any cheaper. So, in addition to paying our team well, we proactively seek out various forms of "compensation" to offer our employees. We also operate with the principle that a team who feels valued, receives recognition for a job well done, gives back to their community, and is working in a positive culture is every bit as important as a good wage. So, we strive daily to create and nurture a positive and healthy work culture.

Job Tags

Holiday work, Local area, Flexible hours, Shift work, Afternoon shift,

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