Job Description
Internship - UX Research
Company Overview
Since 1837, Tiffany & Co. has become synonymous with elegance, innovative design, fine craftsmanship and creative excellence.As a global luxury jeweler, we not only offer an iconic collection of jewelry and timepieces, but career opportunities for individuals who are driven by excellence and are moved to leave their mark on a brand that is known for inspiring love.
Internship Program
Immerse yourself in the world ofTiffany through our U.S. Summer Internship Program. As part of our esteemed Summer 2025 Class, you will embark on an unforgettable ten-week journey that begins with an exclusive two-day orientation in New York City the birthplace of Tiffany & Co. During the ten weeks, you will delve into the dynamic world ofluxury jewelrythrough on-the-job learning, exploration of the intricate facets of our business, and networking opportunities with Tiffany leaders and fellow interns alike. Become part of the Tiffany & Co. legacy and discover how we craft expressions of joy that last a lifetime.
Dates: The internship will run from June 2, 2025to August 8, 2025.Selected interns are expected to be available for work for the entire 10-week program.
Location: This position will be based out of our Corporate Office in New York, NY.
Salary: Compensation for this internship will be $25.00 per hour.
Position Overview
Tiffany are looking for an UX Research Intern to co-create unparalleled customer experiences across our multiple digital within the UX & Digital Design team.
You will be based in our 200 5th Ave office, influence new features by helping to uncover and action user insights, through a range of quantitative and qualitative research methodologies.
Although supported throughout the program, the candidate will support important initiatives and be encouraged to proactively identify new opportunities for research, choosing the appropriate methods, conducting the research, analyzing and presenting results.
The ideal candidate should have a passion for emerging technologies, human behaviors, and pride yourself on being up to date with the latest digital trends.
Key Accountabilities
UX Research & Analysis:
- Support the Global, Digital Commerce Voice of Customer (VOC) Program
- Analyze NPS performance and eCommerce health globally, incorporating market analysis, data-driven insights and user research findings to help drive design strategy
- Conduct and analyze user research, using a variety of qualitative and quantitative research methodologies
- Present customer & user insights to regional stakeholders, and collaborate with stakeholders on ad-hoc analyses on an as-needed basis
- Partner with cross-functional stakeholders (Customer Insights, Digital, Omni, Client, Marketing, Creative, etc.) to ensure the successful receipt and use of Digital Commerce insights (UX & VoC); proactively engage on solutions and optimizations
- Develop recurring reporting (weekly, monthly, quarterly, annually) in support of range of stakeholders (Callback Centers, Omnichannel, Marketing) and their respective business needs
- Explore new and existing opportunities with current or future vendors to enhance Digital Commerce programs (UX and VOC)
Required and Preferred Qualifications
- Pursuing a graduate degree in Design, User Experience, Human-Computer Interaction, Psychology, Cognitive Science, Neuroscience, Social Science, Anthropology, Human Factors or related fields
- Ideally has existing exposure to UX research and strategy
- Clear communicator, creative problem solver, organized work style, dedicated to user-centricity, with a growth mindset
- Familiarity with qualitative and quantitative research methods and practices
- An ability to thrive in a fast paced, dynamic, and fluid environment
- Curiosity about design thinking and up-leveling skills
Job Tags
Hourly pay, Summer work, Summer internship,