ITSM Solutions Analyst
General Summary & Scope
• Resolve ITSM support issues to ensure service excellence.
• Offer insights for maximizing system usability.
• Lead process improvements across ITSM functions.
• Keep system documentation and logs organized and current.
• Design and implement dashboards to track service levels.
• Engage stakeholders to identify opportunities for business value and automation.
• Manage KPIs, SLAs, and OLAs for ITSM processes.
• Ensure service management processes comply with ITIL standards.
• Write and update program documentation and training materials.
• Analyze IT metrics and collaborate with cross-functional teams.
...Farm Assistant and Equipment Operator (6196) Location: South Dakota JobNumber: 6196 Farm Assistant and Equipment Operator opening on a large grain farm in central South Dakota. Must be capable (or able to learn) of operating large farm equipment including sprayer...
...POSITION DESCRIPTION TITLE: Case Aide JOB CLASSIFICATION: Non-Exempt Full-Time ORGANIZATIONAL UNIT: Catholic Social Services, Women of Hope-Lombard Housing & Homeless Services Division SUPERVISION: Direction from Program Supervisor...
Medical Billing and Insurance Verification Clerk in Wichita, KSFor more than 55 years, Interim HealthCare has been an employer of choice for Medical Professionals. Interim Healthcare of Wichita has been serving the Wichita area since 1979 and has one of the largest...
...Requirements: ~10+ years of experience as an Oracle Database Administrator. ~ Experience with Oracle database design and analysis. ~ Experience with performance tuning and Jira is required. ~ Experience of creating technical and functional design documentation...
...COMPANY INTRODUCTION ALVEST is the world leader in airport ground support equipment manufacturing and distribution, through its entities... ...Services (AES) is dedicated to ground support equipment maintenance, rental, leasing, and overhaul services with a high level of growth...