Job Description

Responsible for the accurate, timely performance of venipuncture and/or capillary specimen collection to obtain quality laboratory results. Screen and enter patient data into the Laboratory computer system and central computer systems.

Responsibilities

• Performs venipuncture and capillary blood collections according to procedure and policy.
• Performs blood culture collections and other collections according to procedure and policy.
• Responsible for the collection, labeling, processing, and distribution of specimens to appropriate sections of the laboratory.
• Responsible for accessing various laboratory computer programs, including specimen tracking.
• Process, deliver and/or prepare laboratory specimens for analysis or transport.
• Provide instruction to outpatients on proper collection techniques, i.e. 24-hour urine collections.
• Enter patient information into the computer, utilizing lab computer test codes and patient location codes.
• Generate specimen collection lists for the entire laboratory which requires familiarity with all laboratory tests, computer functions, duplicate orders, and ordering patterns for the nursing units.
• Read and carry out physician's orders.
• Communicate with the nursing units and physicians to ensure that proper laboratory tests are ordered.
• Take corrective action for improperly ordered laboratory tests.
• Recognize and correct problems according to prescribed phlebotomy protocols.
• Participate in quality assurance studies and PI/QM meetings.
• Document any customer, visitor, and patient concern appropriately.
• Communicate reports to appropriate personnel via phone or fax.
• Document and take corrective action for improperly labeled and or submitted specimens.
• Access information form HIS maintaining patient confidentiality.
• Maintain a clean and safe work area.
• Performs point of care testing appropriate to department under the direct supervision of a Certified Phlebotomist or Medical Lab Scientist as deemed appropriate by Lab Area Operations Manager.
• Ensure cleanliness of working materials and equipment.
• Answer the phone for the department.
• Route calls to the appropriate person and department.
• Records messages as necessary.
• Handles requests as necessary.
• Picks up and delivers mail as appropriate.
• Operates the pneumatic tube system properly.
• Performs basic printer operations and maintenance as indicated.
• Participates in Massive Operative Bleed protocol for the O.R.
• Participates in Trauma Priority I and Trauma Priority II notifications.
• Participate in CODE 1-2-3 collecting and delivering specimens as indicated.
• Performs proper collection techniques for sweat chloride testing as appropriate per department.
• Takes a limited role as a preceptor for new hires and students as directed by Certified Phlebotomist or Lab Area Operations Manager.
• Participates in retaining and obtaining knowledge and skills by acquiring ten (10) continuing education contact hours annually.
• Read and interpret physicians orders for lab testing on outpatients; troubleshoots for errors and effectively communicates with registration clerks to effect corrections as needed.
• Maintain adequate phlebotomy supplies inventory in department and nursing units as directed.
• Obtains appropriate documentation and releases specimens to Medical Examiners office, eye bank and C.O.R.E.
• Obtains appropriate documentation and releases bodies to funeral home or Medical Examiner's office as appropriate per department.
• Performs basic lab procedures including but not limited to determining urine volumes, simple reagent preparation, and pH determinations under direction of a Certified Phlebotomist.
• Must maintain Laboratory Phlebotomist Competency Validation.
• Collects throat swabs and nasopharyngeal swabs for culture as indicated as appropriate per department.

Knowledge, Skills & Abilities

• Maintain and document all applicable required education.
• Demonstrate positive customer service and co-worker relations.
• Comply with the company's attendance policy.
• Participate in the continuous, quality improvement activities of the department and institution.
• Perform work in a cost effective manner.
• Perform work in accordance with all departmental pay practices and scheduling policies, including but not limited to, overtime, various shift work, and on-call situations.
• Perform work in alignment with the overall mission and strategic plan of the organization.
• Follow organizational and departmental policies and procedures, as applicable.
• Perform related duties as assigned.

Education

• High School Diploma or GED (Required)

Credentials

• Point of Care Tech (Required)

Work Schedule

Varies

Location

General Hospital

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