Job Description

Augusta, GA

Company description

Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® and Kinder Surprise®. As the love for our brands continues to grow, so too does our global reach. Represented in more than 50 countries, with products sold in more than 170, the Ferrero Group is loved by generations around the world. The secret to our global success? 38,767 dedicated employees who celebrate care and quality to craft a business, careers and brands we are proud of. Join us, and you could be one of them.

About the Role:

We are seeking a highly motivated Production Supervisor who will oversee the team members on the production lines. The Production Supervisor supervises manufacturing operations and supports staff with an emphasis on teamwork, employee safety, product quality and sanitation. This role will support the execution of the production plant by leading the line team in operational activities. You will be the point person during your assigned shift and ensure that the necessary tools, supplies, and equipment are available and properly utilized to perform production tasks effectively. In this role you will be instrumental in ensuring that our quality standards and continuous improvement enhance our production efficiency while taking things to the next level.

To be successful in this role as a Production Supervisor you will need to be able to work effectively in a fast-paced, high-pressure environment, understand internal and external business needs with professionalism and a sense of urgency. Excellent leadership and communication skills will be key assets in this role.

This position is for 3rd shift (night shift). The individual will need to be flexible with training on a differant shift, and be able to cover for vacations and call offs.

• This position may require approximately 5% travel and work/maintenance coverage beyond the normal hours, shift, and on weekends/holidays.
• This role reports to the Operations Manager.

Main Responsibilities:

• Responsible for directing and guiding operators/leads, for their activities for assigned area/shift in the execution of production and/or logistics plans (receiving, processing, mixing, baking, packaging, shipping, etc.), shift change management and communication, daily production standards and labor reconciliation.
• Participate in the development of and implements plans and policies to ensure compliance in all areas of responsibility. Operates production lines in accordance with FDA guidelines, Good Manufacturing Practices and HACCP/SQF program guidelines.
• Responsible for team development of employees to insure proper mixing, machining, and packaging in assigned areas according to targeted specifications, to achieve total quality.
• Develops their leads on all responsibilities associated with their line and promotes a positive attitude.
• Responsible for problem solving process to resolve and/or mitigate those operational issues result in negative performance to plan as determined by the established escalation process.
• Ensure adherence to all standard work processes, lean processes, 5S, SIC, DMS, DDS, etc.
• Responsible for compliance with all regulations. Food safety – plant in proper sanitary condition at all times, including allergen control, pest control, guidelines followed.
• Compliance with food safety policies and procedures.
• Compliance with employee safety policies and procedures.
• Applicants must be available for all shift

Who we are looking for:

• Bachelor’s degree in a related field and 4-7 years related experience 
• Processing, packing and mechanical experience
• Proficient in Microsoft Office Suite
• Experience with SAP, an asset
• Demonstrated ability to manage complexity
• Proven ability to effectively manage people
• Strong problem solving ability
• Ability to work with employees at all levels of the organization
• Demonstrated ability to lead and motivate others
• Applicants must be available for all shift

How to be successful in the role and at Ferrero:

Consumers, quality and care are at the heart of everything we do. So, to be successful at Ferrero, you’ll need to be just as consumer and product centric as we are - dedicated to crafting brilliant results for consumers around the world. 

Diversity Statement

Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.

Ferrero N.A. provides  equal employment  opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

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