Universal Banker (Lexington Branch) Job at Atlantic Union Bank, Lexington, VA

TGthMWdZbURmai9TeXZla0VnZ0MxK2RLS2c9PQ==
  • Atlantic Union Bank
  • Lexington, VA

Job Description

Universal Banker (Lexington Branch) Location Lexington, VA :

The position is an all-encompassing role which requires the teammate to deliver best in class customer experience, sales/service solutions, as well as handle teller transactions. The Universal Banker creates a positive customer relationship by effectively communicating a clear understanding of the benefits of Atlantic Union Bank's products and services.

Position Accountabilities

  • Create customer loyalty through needs based conversations in order to deliver a differentiated customer experience
  • Develop and maintain knowledge of bank products, services, including other lines of business
  • Proficiency in digital channel technology and ability to educate customers (e.g., Zoom, Appointment Scheduler Tool, Docu Sign, GRO, Online Banking, Mobile Banking, ATM Banking)
  • Drive proactive sales conversations through internal and external interactions including outbound calling, service to sales, teller interactions and appointment setting
  • Acquire new customers through prospecting efforts while maintaining and deepening existing customer relationships
  • Strong individual sales/referral skills to identify and close sales opportunities to contribute to personal and branch sales goals
  • Promote the branch's overall growth through the development and retention of new and existing customers
  • Partner with other lines of business in order to identify/refer customer needs (e.g., Mortgage, Investments, Business Banking, Commercial Banking, Merchant Services, Treasury Management)
  • Uncover and provide solutions for lending needs
  • Serve as a contact for customer problem resolution regarding deposit, credit, and other products and services
  • Review individual performance via scorecard and other resources and make necessary adjustments to meet sales performance goals
  • Perform teller functions and cash transactions
  • Balance cash each day
  • Adhere to all applicable laws and regulations governing bank operations, including compliance with Atlantic Union Bankshares' BSA/AML Policy and Procedures.
  • Manage risk through adherence to all policies and procedures, demonstrating sound judgement within established limits
  • Perform complex branch operational duties as assigned
  • Ensure that all required training is successfully completed
  • Other duties as assigned

Organizational Relationship

This position reports to the Branch Manager.

Position Qualifications

Education & Experience

  • Possess or be able to obtain an NMLS registration
  • High school diploma or equivalent required, associate's degree preferred
  • Minimum of 1 year experience in banking or financial services preferred
  • Minimum of 1 year developing customer relationships, achieving sales/production goals, and building referral sources preferred
  • Previous cash handling experience preferred
  • Teller experience strongly preferred
  • Customer service experience required
  • Lending experience preferred

Knowledge & Skills

  • Excellent customer service skills
  • Excellent oral and written communication skills
  • Ability to exercise sound business judgment
  • Proficient computer skills
  • Ability to handle multiple tasks with attention to details
  • Flexible, able to adapt to change
  • Shifts may vary for each position offering, depending on business need
  • Able to stand for extended periods of time and lift objects up to 30 pounds

Salary offered will be based on several factors including but not limited to education, work experience, certifications, etc. This position is also eligible to participate in either an applicable incentive compensation plan for the position or a discretionary profit sharing bonus program. General information on our comprehensive benefits package can be found by visiting

We are proud to be an EEO/AA employer, Minority/Female/Disability/Veteran. We maintain a drug-free workplace.

Job Tags

Full time, Work experience placement, Flexible hours, Shift work,

Similar Jobs

Moda Wellness, LLC

Aesthetic Nurse Injector Job at Moda Wellness, LLC

 ...Wellness Clinic, where were unifying functional, regenerative and aesthetic medicine into a single, deeply personalized, precision-driven...  ...best. Major Purpose The Moda Wellness Registered Nurse (RN) is responsible for delivering safe, high-quality aesthetic... 

Stratus Staffing

Mobile Woundcare Nurse Practitioner (NP) Job at Stratus Staffing

 ...Hey there! Are you a Nurse Practitioner with a knack for wound care and a love for the open road? We're on the hunt for a Mobile Woundcare NP...  ...you'll love exploring different parts of Santa Barbara as you travel to meet with patients. If this sounds like the perfect gig... 

Cal Services

Experienced FedEx P&D Delivery Driver Job at Cal Services

 ...Join our team as an Experienced FedEx P&D Delivery Driver with a FedEx Ground Contractor. This role offers the opportunity to drive sprinter vans, box trucks, or straight trucks to deliver packages locally. We are committed to fostering a supportive work environment with... 

Pet Images Resort

Dog Trainer Job at Pet Images Resort

 ...Are you a dog lover who is energetic, hard-working, and solution-driven? Does the idea of working with dogs as a full-time trainer...  ...goals and. A super representation of our brand. We offer: Training. Salary + Commission. Bonuses. Paid Time Off.... 

Disney Entertainment Television

Assistant Editor, Marketing Creative Operations - Disney Entertainment Television Job at Disney Entertainment Television

 ...Job Summary: Department / Group Overview The Disney Entertainment Television Marketing Creative Operations Team partners with The Walt Disney Companys creative content organizations and marketing teams to produce and deliver world-class marketing content globally...