Job Description
Wurzak Hotel Group is looking for a Valet Attendant that is responsible for providing courteous and competent services while greeting guests at vehicle entry and exit points at the Dalmar & Element Hotel in Fort Lauderdale, FL.
General Requirements
- Open doors and assist guests/visitors entering and leaving the property.
- Monitor and direct personal and commercial vehicle traffic on property, including guest vehicles, taxi cabs, limousines, and buses, to ensure vehicles are legally parked and to maintain a smooth and efficient flow of traffic.
- Supply guests with directions and information regarding property amenities, services, hours of operation, and local areas of interest and activities.
- Monitor and maintain safety, security, and cleanliness of parking areas/levels, and report any vehicles/safety hazards, unauthorized personnel, or potential security problems to the manager/supervisor.
- Maintain security of vehicles and vehicle keys.
- Communicate parking procedures to guests/visitors.
- Knowledgeable on hotel facilities, the hotel area and services to assist guests as appropriate.
- Ensure all communication containing Company, hotel, brand and guest information is consistent with privacy policies, practices and regulations.
- Impresses guests with quality and timely service in a pleasant and friendly manner.
Essential Functions
- Exhibits a genuine internal drive that demonstrates consistent regard and dedication to guests and the organization by being engaged, interested, and productive.
- Must be able to park vehicles in designated parking areas.
- Delivers vehicles to guest when requested.
- Ensure the guest has a positive and memorable arrival and departure experience.
- Applies individuality to the effectiveness of the team and organization while building constructive and effective relationships; collaborates to achieve positive results.
- Demonstrates the courage to accept responsibility and take initiative for the situation/circumstance and see it through.
- Puts the guest at the forefront of every decision.
- Any other tasks/duties as requested and assigned by management.
Education and Experience
NOTE: You must be 21 years of age or older for this position (TIPPED - Hourly Position)
- High school diploma or equivalent.
- Two or more years of related experience in a customer service position preferred.
- Must be able to drive standard or automatic transmission vehicles with a valid state driver’s license.
- Familiarity with hospitality industry practices preferred.
Our Perks
- Competitive Salary
- Paid Time Off
- Medical, Dental, Vision health insurance
- Robust supplemental insurance for Life, AD&D, Pets, legal and more
- Wellness programs for mental, physical, and financial wellness
- Hotel and travel discounts
- Generous retirement/401k benefits
- Education and professional development
- Free employee meals and luncheons
Who We Are
Wurzak Hotel Group (WHG) is a Philadelphia-based owner, developer, and operator of premium branded full-service, extended stay, and focus service hotels. WHG’s core expertise is its unique ability to develop and operate hotels and food and beverage outlets in an entrepreneurial manner maximizing returns on the investment and developing long-term relationships with our guests.
WHG has earned and maintains its competitive advantage by developing talent within the organization who embody the same entrepreneurial spirit of our leadership team and who seek to create value through tireless innovation, tight focus on the operational details, and uncompromised guest satisfaction. Wurzak Hotel Group has a proven track record of developing and managing hospitality assets for over 30 years and continues to be recognized as one of the region’s top hospitality companies.
WHG is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture where all our team members can thrive. We have a zero-tolerance policy for workplace discrimination on the basis of someone’s race, gender, disability, or any other basis protected under federal, state, or local laws.
EEO m/f/d/h
Job Tags
Hourly pay, Full time, Local area, Night shift,