Job Description

Job Title: Learning & Development (L&D) Coordinator
Work Location: 700 Sylvan Ave Englewood Cliffs, NJ, USA
Work Schedule: Hybrid- 4 days onsite, 1 day work from home
Assignment Length: 12 months
Interview : 2nd interview will be on-site
Client : Samsung

Education and Years of Experience:

1) Minimum of Bachelor's Degree

2) 2-4 Years of administrative or project coordination experience

Top Skills:

LMS Management, Project Management, and Programs Support

Summary:

We are seeking a Learning & Development (L&D) Coordinator to support the L&D team by managing logistics, administrative tasks, project coordination, and other duties as assigned. This role will collaborate with multiple program managers with the ideal candidate demonstrating skills and experience as a self-starter, fast learner, and customer-focused professional with strong analytical, project management, and troubleshooting skills.

This position offers an exciting opportunity to contribute to a top-tier global company by working closely with L&D Program Managers, Training Facilitators, the Instructional Design Team, the Shared Service Team, and various HR teams to address and resolve issues as needed.

Experience/Education Requirements:

Education: Minimum of a Bachelor s degree

Experience: 2 to 4 years of administrative, or project coordination experience; some HR experience preferred.

Duties and Responsibilities:

LMS Management (Cornerstone OnDemand):

o Data entry, course and material uploads, LMS reporting, playlist creation, course and event session setup, learner assignments and follow-ups, roster uploads, generating course completion reports, and process recordkeeping adjustments to ensure the accuracy of training records in the LMS.

Technical Skills:

o Proficiency in MS Office products (especially Excel). Experience with systems such as or similar to Cornerstone LMS, and Tableau preferred.

Project Management:

o Develop and manage calendars and project timelines and templates to support annual program communications, training offerings, and initiatives. Follow up with stakeholders to ensure project plans are updated and tracked.

o Develop communication plans to inform stakeholders about progress/risks/changes and gather feedback to refine processes.

o Support the scheduling, logistics, and delivery of L&D sessions/meetings, ensuring all materials and resources are prepared in advance.

Programs Support:

o Administer/manage platforms in support of programs such as the annual 360 assessment.

o Develop/deliver reporting to provide insight into progress to KPI s; execute on communication plans and measure month-over-month progress.

Vendor Management:

o Coordinate with external vendors (e.g., training providers, technology partners) to ensure seamless integration of services into L&D programs.

Administrative Support:

o Maintain shared Outlook mailboxes.

o Coordinate media and resources for virtual training activities and learning programs.

o Conduct routine file audits and manage room bookings for conference/training rooms, including coordinating layouts.

o Develop and maintain performance metrics to track the success of L&D programs (e.g., participation rates, completion rates, learner satisfaction).

Documentation and Communication:

o Write, revise, edit, and proofread learning-related documents and communications.

o Administrative tasks as needed: printing and organizing learning materials, tracking training sign-in sheets.

Technical Support:

o Manage Webex accounts, create meetings/webinars, and provide technical support as needed.

o Utilize SurveyMonkey for feedback gathering and sharing insights with the L&D team.

Soft Skills:

o Superior verbal and written communication skills; strong attention to detail in grammar, punctuation, and spelling.

o Strong interpersonal skills and the ability to work effectively in a fast-paced environment.

o Self-motivated with proven skills in planning daily/weekly tasks and adapting to changing demands.

o Ability to communicate effectively with various management levels across SEA and external organizations.

o Work Style: Strong ability to work independently and manage time effectively in a team-oriented environment with an emphasis on total customer satisfaction.

More info from HM

This is a HR project coordinator type role (HR experience)
Previous experience or knowledge of LMS (learning management systems) - Human resources
Good grammar, communication, fast pace environment, tracking/planning, move quickly, delegate, professional , reliable

Bachelor in business/Human Resources

Large organization exp is helpful (Global type experience or exposure is beneficial)

2-4 years' experience

From HM as well: We're hoping to find someone with more of a learning and development generalist/specialist. Keeping the years of experiences at two is fine.

Nikesh Mishra
Lead Recruiter

Email:

[email protected]

Telephone:
+1 407-512-1546

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