Job Description

Job Title: Siebel CRM Consultant (US Citizens Only)

Location: Remote

We are currently seeking candidates who meet the following qualifications:

Responsibilities:

• Lead the implementation, configuration, and support of Siebel CRM solutions, ensuring they meet the specific business needs of the organization.
• Design, develop, and customize Siebel applications, including workflows, business services, and user interfaces to enhance system functionality.
• Integrate Siebel CRM with other enterprise applications, using Siebel tools like EAI (Enterprise Application Integration), Web Services, and other integration methods.
• Provide ongoing system support, including troubleshooting, performance optimization, issue resolution, and application updates.
• Collaborate with business stakeholders to gather requirements, design solutions, and document system specifications.
• Conduct user training and prepare user documentation to ensure effective adoption and efficient use of Siebel CRM across the organization.
• Ensure data integrity and consistency across the CRM system, including managing records, user access, and security profiles.
• Perform system upgrades and ensure that Siebel CRM is running the latest patches, features, and functionality.
• Troubleshoot and resolve integration issues, including data sync between Siebel CRM and other enterprise systems (e.g., ERP, marketing automation tools).
• Monitor and optimize system performance, scalability, and reliability for large user bases and complex CRM workflows.

• Proven experience in Siebel CRM implementation, configuration, and customization.
• Proficiency in Siebel tools such as Siebel Tools, EAI, Scripting, Workflows, and Business Services.
• Strong understanding of CRM business processes (sales, service, marketing, etc.) and the ability to customize Siebel CRM to support these processes.
• Experience with Siebel Open UI, integration technologies (e.g., Web Services, EAI, SOAP, REST APIs), and middleware platforms.
• Excellent analytical and problem-solving skills with the ability to troubleshoot and resolve technical issues in a complex environment.
• Strong communication skills, with the ability to work with both technical teams and business stakeholders to understand requirements and translate them into effective CRM solutions.
• Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field is preferred.
• Siebel CRM certification (e.g., Siebel Consultant or Siebel Developer) is a plus.
• Experience with Siebel CRM in industries such as finance, healthcare, telecommunications, or retail is a plus.
• Federal Experience is a plus.
• Required Security clearance.
  
  
  If you meet these qualifications, please submit your application via link provided in Linkedin.
  Kindly do not call the general line to submit your application.

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